Rujukan Laman

How fightermaju Handles Your Personal Data

At fightermaju, we collect only the data we need to operate your account, process deposits via Touch 'n Go, GrabPay, Boost dan FPX, and keep your session secure.

Account Data ProtectionTouch 'n Go & GrabPay TransactionsMalaysian Data RightsSecure Data RetentionCookie Transparency

Explore the Lobby Read FAQ

What Data We Collect and Why

fightermaju Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect the details you submit — name, email address, contact number and, where required by local law, identity verification documents. When you fund your account using Touch 'n Go, GrabPay, Boost atau FPX, our payment processor receives transaction

1
metadata; fightermaju stores only the confirmation reference, not your full payment credentials. We also collect device identifiers and session logs to detect unusual activity and keep your account safe. Players in Johor Bahru and across Malaysia can request a full copy of the data we hold
2
by contacting our support team. Our legal basis for processing is fulfilling the contract you enter when you create an account, and compliance with applicable Malaysian regulations.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we handle your personal data, want to correct inaccurate details, or wish to request deletion of your account data, our dedicated privacy contact paths are…

Email Privacy Request Send your data request, correction notice or deletion inquiry to our privacy email. We log every request and send a reference number so you can track the status of your case.

Live Chat Support Open the live chat widget inside your fightermaju account dashboard to speak with a support agent who can escalate data queries to our privacy team without delay.

In-App Help Centre Navigate to Settings then Privacy inside the fightermaju app to find pre-filled request forms for data access, data portability and marketing opt-out — no manual email required.

HOW WE PROTECT YOU

Our Data Handling Commitments

Every commitment below reflects a concrete practice inside our systems — not a policy statement written to sound reassuring.

End-to-End Encryption

All data in transit between your device and our servers is encrypted using TLS 1.3. Payment confirmation data from Touch 'n Go, GrabPay, Boost dan FPX passes through the same encrypted channel before we log the reference.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which pages load slowest on Malaysian networks. You can disable non-essential cookies from the cookie preference centre in your account settings.

Account Security Layers

Two-factor authentication is available on every fightermaju account. We strongly encourage you to enable it so that even if your password is compromised, your account data and wallet balance remain protected.

Data Retention Period

We keep your account data for as long as your account is active and for the period required by applicable Malaysian law after closure. Transaction records linked to Touch 'n Go or FPX deposits are retained for audit purposes only.

Third-Party Sharing Policy

We do not sell your personal data to any third party. Data is shared only with payment processors, identity-verification partners and legal authorities when required by Malaysian regulations — no marketing data brokers.

Data Correction and Deletion

You may request correction of any inaccurate personal detail or full deletion of your account data at any time. Requests submitted via live chat or the in-app form are processed within 14 working days where local law permits.

Frequently Asked Privacy Questions

The questions below cover the data rights and account privacy topics we hear about most from our Malaysian account holders. If your question is not answered here, reach us through live chat or the in-app privacy form and our team will respond within one business day.

We collect your name, email address, phone number and, where local law requires it, identity documents for verification. We do not collect more than what is needed to operate your account and process transactions via GrabPay, Boost atau FPX.

No. When you deposit via Touch 'n Go, GrabPay, Boost atau FPX, the transaction is processed by the respective payment provider. We only store the confirmation reference number — never your card number, e-wallet PIN or banking credentials.

Yes. Submit a data access request through the in-app privacy form or email our privacy team. We will compile your data into a readable format and deliver it within 14 working days, subject to what local Malaysian law permits.

We retain account and transaction data for the period required under applicable Malaysian regulations after your account is closed. Once that retention period expires, your data is deleted or anonymised from our active systems.

We use strictly necessary session cookies and optional analytics cookies. You can manage your cookie preferences at any time from the cookie preference centre in your account settings — non-essential cookies can be turned off without affecting your account access.

We share data only with payment processors such as Touch 'n Go and FPX partners, identity-verification services and, where legally required, Malaysian regulatory authorities. We do not share or sell your data to advertisers or data brokers.

Open the in-app Help Centre, navigate to Settings then Privacy, and submit the deletion request form. Alternatively, contact our support team via live chat. We will process the request within 14 working days where local law in Malaysia permits full deletion.

How fightermaju Handles Your Personal Data

Contact Us About Your Data

Our Data Handling Commitments

End-to-End Encryption

Cookie Controls

Account Security Layers

Data Retention Period

Third-Party Sharing Policy

Data Correction and Deletion

Frequently Asked Privacy Questions

01 What personal data does fightermaju collect when I open an account?

02 Does fightermaju store my Touch 'n Go or GrabPay payment details?

03 Can I request a copy of all the data fightermaju holds about me?

04 How long does fightermaju keep my account data after I close my account?

05 Does fightermaju use cookies, and can I opt out?

06 Who does fightermaju share my personal data with?

07 How do I request deletion of my personal data?

Related Pages